John Betlem Heating & Cooling, Inc. believes our best reviews come from the people we serve – our customers. We encourage you to talk about your experience with us. Please review the testimonials below to see for yourself what other customers are saying about the services we offer. Then click the links here to leave one of your own!

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"Excellent customer service!"

C.G. - Rochester, NY


"We have been totally happy with the two units since we purchased them from Lang many years ago!"

W.W. - Sodus, NY


"Fast, professional, and courteous service, everything was excellent."

T.N. - Webster, NY


"Tom was terrific. Shared data and details about a problem in a way I understood. "

A.D. - Webster, NY


"Miles was professional, efficient, and communicative."

J.F. - Rochester, NY


"Miles is the most thorough and pleasant technician we have ever dealt with. Your company Is fortunate to have him! "

A.D. - Pittsford, NY


"Todd is great!"

L.S. - Sodus Point, NY


"Excellent service as always. Zack was polite and explained everything to our satisfaction."

C.B. - Farmington, NY


"As usual, my experience (over 20 years) is consistently excellent. Technicians are courteous, competent, and pleasant. I am happy to be a Betlem customer!"

E.C. - Irondequoit, NY


"From sales to installation I found John Betlem to be top-notch. Sales actually talked me out of an oversized unit, and into a smaller unit that works great for me. The service team that installed our complete system was amazing, polite, professional, and informative. To get earlier than expected installation was very welcome also."

F.D. - Rochester, NY


"Our Salesperson Rick was wonderful. Knowledgeable and very easy to talk to and made our big decision very stress-free. He helped get us a temporary unit for our living room area within a few hours, which made the days leading up to our install much more comfortable. The installer was great too, very respectful of both my wife and I working, clean and quick. "

D.M. - Rochester, NY


"All the employees that came to my home were very professional and polite. I had no issues with them being in my home. Extra thanks to Shannon who spent much time on the phone with me getting everything right. I was very happy that after talking with other heating & cooling companies that I selected John Betlem. A very satisfied customer."

B.H. - Hilton, NY


"Excellent information about products. Installation went well. Everything works great!"

M.P. - Rochester, NY


"I'm very happy with the job well done. Very professional and friendly."

E.V. - Rochester, NY


"We were very pleased with the time and cost. We had been given quotes that were outrageous compared to John Betlem. We thank you for your professionalism and excellent work."

A.P. - Irondequoit, NY

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