John Betlem Heating & Cooling, Inc. believes our best reviews come from the people we serve – our customers. We encourage you to talk about your experience with us. Please review the testimonials below to see for yourself what other customers are saying about the services we offer. Then click the links here to leave one of your own!

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"You make me feel like I'm part of your family!"

J.H. - Webster, NY


"We've had two jobs done with your company now. In November 2020 they upgraded our electricity. From Terry's quote to Mike's crew the install was done quickly and professionally. In May 2021 I had ductless AC installed. The price quoted by Rick was great and the install crew was friendly, professional, and explained everything clearly. Both crews did a great job of clean up so I barely knew they were here. I would highly recommend them to all my friends and family!"

R.M. - Rochester, NY


"Great company to work with. Very pleased with the work so far."

G.B. - Palmyra, NY


"Phil was very professional and knowledgeable. He was quite helpful and gave me good advice. "

J.B. - Pittsford, NY


"Mike was beyond amazing! He worked overtime to ensure our air was fixed with a houseful of guests on a very hot wedding weekend! He came to our rescue!"

B.G. - Fairport, NY


"We were very thankful someone could help us on Saturday."

S.V. - Macedon, NY


"Great response and customer service were very helpful!"

A.L. - Rochester, NY


"Been with Betlem since 1997 - always able to count on the company to provide service."

R.d. - Rochester, NY


"I requested Matt, the technician because he has been to my house over the years. He knows my ac unit and boiler unit and always takes the time to explain if I have any questions about either one. He is always on time, neat, and friendly. "

P.K. - Rochester, NY


"Your Service Technicians are the best."

M.P. - Canandaigua, NY


"We have enjoyed all our service work done for several years now and have never had a problem or a complaint! Thank you!"

C.D. - Pittsford, NY


"Keep up the good work!!"

P.F. - Rochester, NY


"We have used John Betlem Heating & Cooling for years!"

J.G. - Sodus, NY


"Great work as always."

J.M. - Canandaigua, NY


"Terry has been wonderful in working with our builder and coordinating the installation of our generator. "

J.H. - Fairport, NY

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Video Testimonials