John Betlem Heating & Cooling, Inc. believes our best reviews come from the people we serve – our customers. We encourage you to talk about your experience with us. Please review the testimonials below to see for yourself what other customers are saying about the services we offer. Then click the links here to leave one of your own!
"Thorough, friendly and professional. I like technicians that feel empowered, and the ones who have serviced our system were capable of making a decision and feeling confident that "the man" wasn't looking over a shoulder. That's good business."
D.D. - Rochester, NY
"Colin was very professional and explained what he was looking for the problem I was having. As always, I'm very pleased with the service. Thank you. "
K.T. - Pittsford, NY
"Always very good service. "
J.N. - N. Chili, NY
"The service technician that came to the house was extremely knowledgeable and pleasant. I was impressed with how polite and courteous he was - it is unusual for someone that young! Please commend him for how he conducted himself."
J.S. - Webster, NY
J.R. - Rochester, NY
"Everything went smoothly."
J.P. - Webster, NY
"I was impressed by the young man who came to clean my furnace. He was very knowledgeable and polite. He really knew about furnaces. I like the invoice emailed to me for my records. It was very thorough."
M.S. - Canandaigua, NY
"Always polite and professional!"
S.R. - Victor, NY
"Todd is a keeper!! He was very helpful in explaining the propane furnace (I have gas) and how to keep it running more efficiently."
C.A. - Rochester, NY
"Todd is my technician, he does a great job!"
D.L. - Victor, NY
"I appreciated your representative making a great effort to fit me in on the schedule that very very cold day. Going that extra mile meant a lot."
A.G. - Rochester, NY
"From Bobbie in the office, to the techs, Mike and Phil, I was totally impressed. They did a Great Job in a quick manner and got us heat again. I thought that they were Very thorough and Friendly and Courteous. My hat is off for the Great Service by all 3...Thank You Again..."
D.B. - Webster, NY
"Thanks for the opportunity to express my thoughts. All is well and our technician, Mike was wonderful, polite and efficient. "
B.H. - Rochester, NY
"The technician was knowledgeable, friendly and efficient."
D.K. - Rochester, NY
"I have always been so happy with the service you provide. Plus, we have purchased an awesome furnace, heat pump and hot water heater from you over the years, and everything has been excellent! I'll be a customer for many years to come!"
L.D. - Webster, NY
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