John Betlem Heating & Cooling, Inc. believes our best reviews come from the people we serve – our customers. We encourage you to talk about your experience with us. Please review the testimonials below to see for yourself what other customers are saying about the services we offer. Then click the links here to leave one of your own!

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"We had a very good experience from beginning to end."

M.S. - Fairport, NY


"As usual, dealing with a Betlem technician was a dream experience-efficient, courteous, friendly, and extremely knowledgeable. See you next year!"

J.N. - Rochester, NY


"Really pleased with how quickly he fixed the furnace, it's so nice to have heat again! The young man did a great job!"

C.M. - Rochester, NY


"The service technician is terrific. He is honest, funny, and tells me what I need to know about my unit. "

K.C. - Fairport, NY


"Phil was a shining light to a bad situation. Wish I had called you first."

R.B. - Canandaigua, NY


"Well done, as always!"

V.B. - Rochester, NY


"Zach was the technician who serviced our furnace yesterday. He was very courteous, knowledgeable, and competent. An all-around nice person. We will definitely be requesting him in the future."

C.N. - Webster, NY


"After mistakenly calling the “other” company I called you and you came out and fixed the problem the same day! My elderly mother had been without heat for 5 days due to calling the wrong company. Thanks for being so responsive!"

A.J. - W. Bloomfield, NY


"I really appreciate being able to request service tech Bob who has serviced my house for 19 years and before that my mom’s house. He is professional, very knowledgeable, trustworthy, and very nice to deal with. "

D.S. - Rochester, NY


"Excellent product and people. We made the right decision."

R.B. - Rochester, NY


"Thanks for the great response on an early Sunday morning. It was great that the tech had the part in his truck and had things up and running within an hour."

D.S. - Fairport, NY


"We are always very pleased with the service and knowledge of the service techs."

U.W. - Webster, NY


"As usual, the maintenance performed by Collin was excellent! "

B.G. - Victor, NY



C.D. - Rochester, NY


"Very satisfied with the installation of our generator and the work done by Terry's crew, including Scott and Mike."

F.P. - Hilton, NY

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Video Testimonials