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Testimonials

John Betlem Heating & Cooling, Inc. believes our best reviews come from the people we serve – our customers. We encourage you to talk about your experience with us. Please review the testimonials below to see for yourself what other customers are saying about the services we offer. Then click the links here to leave one of your own!


5

"The whole process from start to finish was well done. Everyone was really nice and helpful and I swear that they left the work area cleaner than it was when they started! Very satisfied, all around! Thanks for the goodies! Very tasty!"

T.P. - Rochester, NY


5

"Our total experience was a 5+! We are extremely happy with the John Betlem company. "

J.C. - Fairport, NY


5

"The guys who did our furnace and A/C install were great. They were fast and professional and it seemed like they were actually having a good time."

S.G. - East Rochester, NY


4

"Timely Competitive cost Reliable service Competent personnel "

L.L. - Rochester, NY


5

"Everyone was so helpful during our problem with our old furnace needing replacing. The process was smooth, clearly explained and performed in a timely manner. I can't say enough positive things about this experience. I will recommend your company to anyone who needs a furnace or air conditioning repair or replacement. Also, the nice gift after was both yummy and functional. Thanks from our family for everything. "

D.B. - Farmington, NY


5

"Thank you for the gift, I will use it on my "retirement" job. You guys are the best."

T.B. - Rochester, NY


5

"John Betlem people are always courteous and professional."

W.C. - Rochester, NY


5

"The system installed is performing perfectly. Just as the salesperson said it would."

J.S. - Pittsford, NY


5

"Great work by everyone."

M.P. - Walworth, NY


5

"Thank you."

M.Z. - Rochester, NY


5

"Very good experience. "

S.M. - Rochester, NY


5

"My furnace only seemed to fail on Sundays. Your employees have always been wonderful when I've called and tried to address the problem immediately by phone. When that fails, you've sent a technician within a brief period of time. Everyone has been very friendly and informative. Most recently, you installed a new furnace. The crew worked non-stop until the job was complete. They actually left the work area cleaner than it was when they arrived. I really appreciate your dependability."

K.K. - Lyons, NY


5

"I think your company is wonderful. we weren't a customer of yours yet in the dead of night, freezing and snowing. You made an effort to help us. It was sub-zero. You came out to help us in a timely manner. Your technicians are very knowledgeable. We will never go anywhere else for service. Thank you for being there for us."

J.S. - Rochester, NY


5

"Bob is the best!"

A.M. - Hilton, NY


5

"You have earned my business and I'm happy to do business with you!"

J.H. - Rochester, NY


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Video Testimonials

Welcome to John Betlem Heating and Cooling, Inc.

We are pleased to announce that Lang Heating and Cooling has merged with John Betlem Heating and Cooling, Inc. and we are now conducting business together under the name John Betlem Heating and Cooling, Inc.

John Betlem Heating and Cooling, Inc. has been a family owned and operated business serving the Rochester area for over 75 years, and we proudly hold similar values and philosophy for doing business that you have come to expect with Lang Heating and Cooling.

If you are a Lang Heating and Cooling customer, we will honor all present Service Plans with the exception of oil, as well as all warranties on previously installed HVAC equipment from Lang Heating and Cooling. Though we will now operate as one company, you can rely on the same professional working relationship you have always enjoyed.

If you have any questions or concerns, please call us at 585-271-8888. For those of you in the 315 area, please be sure to include 585 to ensure we receive your call. We look forward to providing you with the excellence and quality you deserve!

Thank you,

Kathy Betlem, Vice President
585-271-8888