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Testimonials

John Betlem Heating & Cooling, Inc. believes our best reviews come from the people we serve – our customers. We encourage you to talk about your experience with us. Please review the testimonials below to see for yourself what other customers are saying about the services we offer. Then click the links here to leave one of your own!


5

"I will continue to seek the skilled efforts of your staff in the future."

C.F. - Rochester, NY


5

"The technician was professional, courteous, and respectful during the visit. Any questions I had were answered. "

J.P. - Rochester, NY


5

"Bob is a very professional tech. He is friendly, courteous and efficient. Every time we need service, we always make sure that Bob is scheduled. We trust Betlem and intend them for our HVAC needs. "

R.B. - Fairport, NY


5

"Good experience. You say what you do, and do what you say. "

J.H. - Webster, NY


5

"Kyle was great!"

M.L. - Fairport, NY


5

"It's great that you have extensive experience with boiler systems."

E.P. - Webster, NY


4.5

"We appreciate the honesty of your company. Unlike other companies, you don't try to convince us we need a new furnace when we don't. Very well trained service people."

P.G. - Rochester, NY


4.5

"I appreciate the fact that you do try to get me a first thing service appt! Thank you. "

F.P. - Rochester, NY


4.5

"Any issues were resolved. The Betlem company wants customer satisfaction and strives to make sure customers are happy."

R.R. - Pittsford, NY


5

"Keep up the good work! Your courtesy and honest workmanship are valued."

P.F. - Rochester, NY


5

"A family-owned tradition of excellence and pride make John Betlem a cut above the competition. We recently had an issue with a new on-demand water heater that had been installed by a different company, which couldn't fix it. John Betlem graciously came and tenaciously traced the problem: it wasn't mechanical or electrical, but having to do with plumbing. If you do not use John Betlem, you really are missing out!"

J.H. - Webster, NY


5

"Thank you for peace of mind. Knowing that we can call, get prompt, courteous service, without costing an arm and a leg is peace of mind. "

D.E. - Rochester, NY


5

"On time, good service!"

C.M. - Rochester, NY


5

"Very happy with the service provided by Bob."

K.C. - Rochester, NY


5

"Michael does a great job!"

M.B. - Rochester, NY


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Video Testimonials

Welcome to John Betlem Heating and Cooling, Inc.

We are pleased to announce that Lang Heating and Cooling has merged with John Betlem Heating and Cooling, Inc. and we are now conducting business together under the name John Betlem Heating and Cooling, Inc.

John Betlem Heating and Cooling, Inc. has been a family owned and operated business serving the Rochester area for over 75 years, and we proudly hold similar values and philosophy for doing business that you have come to expect with Lang Heating and Cooling.

If you are a Lang Heating and Cooling customer, we will honor all present Service Plans with the exception of oil, as well as all warranties on previously installed HVAC equipment from Lang Heating and Cooling. Though we will now operate as one company, you can rely on the same professional working relationship you have always enjoyed.

If you have any questions or concerns, please call us at 585-271-8888. For those of you in the 315 area, please be sure to include 585 to ensure we receive your call. We look forward to providing you with the excellence and quality you deserve!

Thank you,

Kathy Betlem, Vice President
585-271-8888