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    What do our customers think of us?

    5 Gold Stars

    "I've been a John Betlem customer for many years and every technician that's ever come to my home has been courteous, professional, friendly and has always taken care of whatever issue there was in a timely manner. I have never felt as though I was being talked into buying something I didn't need. John Betlem is a trustworthy company."

    - B.C. from Rochester, NY
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    NATE Certified logo google review score 4.9 out of 5.0

    John Betlem review score as of 7/15/21

    We Promise Five Star Service

    Great experience

    5 gold stars for testimonial
    “Your service man was a perfect gentleman and explained everything. Because of him, we signed a service agreement. Great experience.“
    T.B. – East Rochester, NY

    Zach was a very good technician

    5 gold stars for testimonial
    “Zach was a very good technician. Explained everything he did. Would like him to perform heating and AC service at my residence in the future.“
    P.B. – Victor, NY

    I wish more companies were like yours

    5 gold stars for testimonial
    “I am a former customer of Lang. I’ve continued with your company and am very satisfied with the service I have received over several years. It can be uncomfortable having strangers in your house, but I have NEVER felt that way with your employees. I wish more companies were like yours.“
    K.K. – Lyons, NY

    Dedication and professionalism

    5 gold stars for testimonial
    “I have always been very pleased with the dedication and professionalism of those who are on your team. Thank you!“
    P.R. – Brockport, NY

    We always have a good experience

    5 gold stars for testimonial
    “We always have a good experience with Betlem’s so we continue to use them.”
    D.L. – Rochester, NY

    Polite, knowledgeable, and helpful

    5 gold stars for testimonial
    “The technician was polite, knowledgeable, and helpful. He educated us instead of just doing things himself, which we appreciated.”
    L.D. – Webster, NY
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      John Betlem Heating & Cooling
      898 Clinton Ave S., Rochester, NY 14620
      (585) 271-8888

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