Customer Service Expert
Grow Your Customer Relations Skills as a Customer Service Expert
If you love helping people and you want to build a rewarding career doing what you love every day, John Betlem Heating, Cooling, Electrical and Insulation is the place for you. We have an immediate opening for a Customer Service Expert.
When our customers call because they need help with their heating, air conditioning, electrical service, or insulation, you’ll be the one to talk to them, assess their needs, calm their nerves if necessary, and get them started on a solution. You’ll work with our talented, dedicated office staff and technicians to solve our customers’ problems and make them comfortable in their homes. And you’ll play a critical role in our commitment to achieve 100% customer satisfaction. Every time.
Apply Today!
We’re offering a generous salary, incredible benefits, and plenty of opportunities for advancement.
If you’re ready to move your career in the right direction, we want to talk to you.
I'm Ready to Apply
Our Benefits are Better than the Industry Standard
Our robust benefits package includes:
- Paid holidays, vacation and sick time
- Medical, dental and vision benefits
- 401k with employer contribution
- Tool account
Techs at John Betlem have the opportunity to be trained from the start by seasoned professionals.
Our on-site educational center provides both classroom and hands-on real-life training.
When you work with John Betlem, you don’t just get a job-you get a career. We want our employees to succeed and grow, from an apprenticeship all the way to a senior technician position.
Just starting out? We'll train you.
What's in it for you?
You’ll gain vital customer relations skills and experience. And that’s important to your future in any job, any business. Once you’re working for John Betlem, you’ll learn our company and our industry from the ground up. And you’ll have opportunities to move up.
Come see for yourself why we’ve been voted one of the Top Places to Work and one of the Top 100 Growing Companies in Rochester, NY. And why we were a runner up for the ETHIE Award from the Rochester Area Business Ethics Foundation.
Be a part of a team that feels like family, join the John Betlem crew today.
Our Mission
We are a premier family-operated solutions provider, passionately committed to the health, safety and comfort of everyone we serve.
Our Vision
Our vision is to achieve growth by delivering great customer and employee experiences.
Our Core Values
- Positive Attitude
- Integrity & Honesty
- Willingness
- 100% Customer Satisfaction